How To Add an Email Event Trigger (Clicked/Opened) to a Workflow:
Step 1: Select the initial trigger within your workflow and search email
Step 2: Select Email Events from the dropdown
Step 3: Click Add filters
Step 4: Select Email Events from filter options, then Event
Step 5: Select the appropriate action - Clicked or Opened
Your new Trigger is now within your Workflow!
Note: For accurate tracking and to maintain a strong sender reputation, ensure that Open and Click events are enabled for your sending domain. These events provide critical engagement data that mailbox providers use to determine deliverability.